POS Printer Setup

Printing a logo on POS receipts will require the Epson Printer Utility for your specific printer. This is only supported on certain printers, including the TM T88 and TM T20 series. Check with Epson for clarification.

An update may be required and older printers may not be compatible with the newer image format Epson uses. Only logos stored in Key-Code 32,32 will be used. Logos always print centered.

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Logos must be uploaded to each printer using the Epson Printer Utility, which you will download from Epson.

• As of November 20, 2025, this is the current link to Epson's device list where you will find your specific printer model. 
  Epson Support can assist you with any issues locating, downloading, installing or using this utility. 
  https://support.epson.net/setupnavi/?PINF=category&OSC=WS&GROUP=pos_product
• After clicking that link and selecting your printer . . .
  • Click the link for "Software."
    
    
  • Select your Operating System and Country/Region.
    
    
  • Scroll until you find the section labeled "Utilities."
    
    
  • Select the utility for your printer.
    For example, for a TM-T88VI, you select "TM-T88VI Utility."
    
    
  • Download and install the utility.
    
    
  • Run the utility and select your printer. It must be accessible to the computer your running the utility on.
    
    
    
  • Go to Basic Settings > Storing Logos, and add a logo. 
    
    
    
  • Select your desired settings.
    
    
    
  • Be sure the image is stored with Key-code 32, 32 or it will not print. 
    
    
    
  • Using the utility, you can test print and make adjustments. Because of the limited graphical abilities of receipt printers, you may have to get a professional to modify your logo for printing on receipts.
    
    
    
  • When you're happy with the results, click Store to Printer.
    
    
  • Do this for each printer where you want to print a logo.
    
    
• ​In the POS Adminitrator menu > Terminal Records Terminal Records
  • Set the option "Print logo?" to Y
    
    
    
  • Your logo should now print at the top of every guest receipt.