Keyboard Record Not Set Up 

You may also find that this terminal has no keyboard record and get the error "Keyboard record not set up for this terminal and menu."

If this is happening, you also need to create a new keyboard record, or copy a keyboard record from a working terminal. Keyboard Record Not Set Up

If you're not able to access the Administrator Menu from the new terminal, you will have to access it from another terminal, in the same company, that's currently working. You can use this terminal as the 'source' terminal when copying settings, and the new terminal will have the same settings. However, you should still re-select the printers in the new terminal once you can log in. POS Printer Setup

• Make sure you're in the correct company.
  
  
• Go to the POS Administrator menu and select Terminal Records.
  
  
• Enter the terminal number of the terminal giving the error and press Enter.
  
  
• Fill in the settings appropriate for this terminal. See Terminal Records for details.
  
  
• Save by clicking the OK button at the bottom of the window.

• Make sure you're in the correct company.
  
  
• Go to the POS Administrator menu and select Terminal Records.
  
  
• Enter the terminal number of a working terminal, in the same company, and press Enter.
  This should be a terminal that works as closely as possible to the new terminal you're configuring.
  
  
• Click Copy at the bottom of the window and enter the Terminal Number of the new terminal.
  
  
  
  
• Click OK to copy. 
  
  
• Bring up the settings for the new terminal and make any changes for this terminal. See Terminal Records.
  
  
• Save by clicking the OK button at the bottom of the window