Execu/Tech Systems is not responsible for your network and computer hardware. If you're experiencing network or computer hardware related problems, we provide this benchmark tool for your network technician, but we can't fix these problems for you.

This is an unsupported FREE utility. Our technicians can't help you with it and the only information available for this utility is on this page.

If you're receiving a poor benchmark score, make sure that your antivirus is properly configured. Recommended firewall configuration can be found here: System Requirements

From the Hotel Folder

1. On the CLIENT COMPUTER, using Windows File Explorer, browse to the shared folder on the server where the Execu/Suite software is installed.
2. Locate ETBenchmark.exe and run it by double-clicking the application (hosted on the SERVER.)
   
   
   
   
3. See Perform the Tests for the next steps.

From the Execu/Tech Application

• If you have a current version of Execu/Tech, you can run the Network Benchmark from the application without having to navigate to the server.
• At hotel PMS workstations, go to File › Special › Run Network Benchmark.
  
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• At POS workstations, go to POS Administrator › System › Run Network Benchmark.
• See Perform the Tests for the next steps.

Perform the Tests

1. When the Network Benchmark application opens, click Test Now to begin the test.
   
   
   
   
   
   

   While the test is running, the file containing the test records will grow. Because of this, it is normal for the benchmark score to lower slowly throughout the test. It's normal and expected that the READ times will increase as the test progresses. This is because the test file gets larger as the test progresses.

2. After the first test completes, you can select the Perform Internet Bandwidth Speed Test to test your internet connection. This isn't necessary and typically isn't an indicator of potential software performance - it's just an additional statistic.
   
   
   
   
3. After the benchmark application has completed the test, results will be displayed, and an estimate of your expected performance will be displayed in the Test Results box.
   
   

Understanding your score

	ETBenchmark Log file
When the benchmark finishes and provides a score, this score is logged in a file, ETBenchmarkLog.txt. This file is located in the same folder where the benchmark application is installed (which is typically the server.)

• The score represents the number of times per second that the client computer is able to open a file on the server, read it, write a single line, then save the file on the server.
• Low scores can be a symptom of a problem that has the potential to corrupt your data and lead to critical and unrecoverable data loss.

Score Range

Delays In the middle of the benchmark application, the Delays box shows you how many times it took longer than 1/10th of a second to open, read, write and save the file. Delays are normal but the more you have, the more problems you will have. A Max Duration of longer than a second or two might be an indication of deficient or failing hardware (network, hard drive, etc.)

A low score can be caused by many things. Based on our experience and feedback from our customers over more than 25 years, these are the most common causes:

• Antivirus is improperly configured. System Requirements
• Server hardware doesn't meet our minimum requirements, found here: System Requirements.
• Server hardware is failing.
• Client hardware doesn't meet our minimum requirements, found here: System Requirements.
• Client hardware is failing.
• Network hardware doesn't meet our minimum requirements, found here: System Requirements
• Network hardware is failing.
• Incompatible network hardware. (Just because two brands claim the same compatibility it doesn't mean they will communicate effectively.)
• Mix of SMB protocols.
• Bad or old drivers.

Low scores can be a symptom of a problem that has the potential to corrupt your data and lead to critical and unrecoverable data loss.

It's your on-site network professional's responsibility to determine the actual cause of the problem and to find a solution.

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Remote Desktop Services

If you're not able to invest the time and expense to diagnose and improve your network infrastructure, you might want to consider Microsoft's Remote Desktop Services. As long as your server is capable, this can alleviate issues caused by poor client computer and network performance by eliminating data handling at the client and performing nearly all application functions at the server. This also opens up the possibility of remotely accessing the Execu/Tech applications using a secure web portal.