Moving your software can be easy, but it's also easy to make a mess of things if not done right.

Before attempting a software move, email Execu/Tech Support or call us at 1-850-747-0521.

• Before moving the software folder to a new server, you should install the demo application on this new server first. While this isn't required, it is preferred (especially if Remote Desktop Services is going to be used.)
  
  
• The Execu/Suite PMS and POS software folder can be moved as a whole. All files needed to run the core software will be in this folder. Yes, it really is this easy to copy or restore the core PMS system. You'll just need to take care of user permissions, Shift4 (if used) and have your interfaces reconfigured. WebRes is handled separately and discussed, below. See WebRes.
  
  
• If you're restoring from a backup or a server that's crashed, you can copy the contents of the backup (or folder on the old server) to the new server. The default location on the new server should be "c:\executech\hotel", but you are free to copy the software anywhere as long as it isn't in the Program Files folder.
  
• This link provides important user permissions information that's required for the clients to properly access the software: Software Installation - Server

If you're able to provide the same server and share name, you shouldn't have to modify the shortcuts at the clients, as long as they still have the old shortcuts. If you need to modify the shortcut because the share name changed, or you need to create new shortcuts, read this: Software Installation - Client

• If your interfaces use a serial port, make sure the new server has an adequate number of serial ports. Since we don't handle hardware, we can't tell you where the serial cables physically come from or where they go. We can, however, tell you which interface uses which com port which should help you figure it out.
  
  
• If you're using our legacy interfaces, it's usually just a matter of modifying the setup files to use the serial ports on the new computer, then configuring the scheduled tasks to run them. Legacy Interfaces
  
  
• If you're using our newer interfaces, you're using software called Longing Link PTS, made by Comtrol. Sometimes this software is installed on a separate interface computer and you don't have to worry about it. However, if it's installed on your server, as it typically is, it will need to be reinstalled. To do this, you will need to provide Execu/Tech with the MAC address of the new server. There may also be changes that need to be made in the 3rd party device setup, to point them to a new IP address. Comtrol® Interfaces
  
  You will also want to copy over the Execu/Tech portion of this interface, often located in c:\Executech\ETComtrol.

• If you just have a 1-way interface, or have a 2-way using HTTP Pull, the interface will be completely contained in the Execu/Suite software folder, and you don't need to take additional steps.
  
  
• If you have a 2-way HTTP Push interface, you will also need to copy the IIS folder that contains the web service. It could be anywhere but is usually in the default IIS folder. OTA / HTNG 2 Way Push

IIS will need to be reconfigured and a new SSL Certificate may be needed, but your IT professional can determine this. 

• Be sure to contact the CRS vendor before reinstalling to determine if any additional steps are required. If your external IP address changes, they may need to update their records.

• You can place the copy of the WebRes folder in the same location on the new server.
  
  
• Perform the WebRes install. WebRes - Installation  

You must run Register Programs and Controls after installing a new client computer/server, software updates or making changes to the server's name or data location.