Home > Errors / Fixes > Register Programs and Controls
You'll need to run this utility:
Before you begin
ETRegister.exe does the following:
You'll need to run this utility after major updates, changes to credit card processing, adding a new terminal, or changing servers or software folders or any time you get the Class Not Registered error.
Traditional Client/Server configuration:
Remote Desktop Services or Execu/Tech Cloud Hosting Service environment:
Click "Next" if you see the message, "Administrator Credentials were not detected."
If this fails, then try again selecting "Run as Administrator" and provide admin credentials when prompted.
*This step must be done to allow credit card processing to function properly.
Run ETRegister
There are two methods of running this application:
In the PMS application, go to File > Special > Register Programs and Controls. *If you use a different style menu without this option, or nothing happens when you click on the option, try the second method. In the POS application, from the POS Administrator Menu go to System > Register Programs and Controls. *If your POS Administrator menu doesn't have this option, you're running an older version and must use the second method.