ETRegister.exe does the following:

1. Registers ActiveX Controls.
2. Registers .Net Assemblies.
3. Tweaks database access via registry settings.
4. Grants permission to run .Net applications from the shared folder.
5. Adds required URLs to the IE Safe Sites Zone by adding keys to the registry into HKCU (HKEY_CURRENT_USER) .

You'll need to run this utility after major updates, changes to credit card processing, adding a new terminal, or changing servers or software folders or any time you get the Class Not Registered error.

Traditional Client/Server configuration:

• ETRegister.exe must be run once as an administrator on each client computer. This will allow registration of components and registry changes outside of HKCU.

• Each Windows user on the client computer will need to run ETRegister.exe. This can be done with without elevated admin credentials since all it needs to do is add required URLs to the IE Safe Sites Zone, which resides in the registry in HKCU.

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Remote Desktop Services or Execu/Tech Cloud Hosting Service environment:

• ETRegister.exe must be run as an administrator on the server. This will allow registration of components and registry changes outside of HKCU.
  
  
• Each user session will need to run ETRegister.exe. This must be run while logged in as the user who will process credit cards. This can usually be done without elevated admin credentials since all it needs to do is add required URLs to the IE Safe Sites Zone, which resides in the registry in HKCU.

Click "Next" if you see the message, "Administrator Credentials were not detected."

If this fails, then try again selecting "Run As Administrator" and provide admin credentials when prompted. 

*This step must be done to allow credit card processing to function properly.

1. Run from the software menu

In the PMS application, go to File > Special > Register Programs and Controls.



*If you use a different style menu without this option, or nothing happens when you click on the option, try the second method.

In the POS application, from the POS Administrator Menu go to System > Register Programs and Controls.

*If your POS Administrator menu doesn't have this option, you're running an older version and must use the second method.

If nothing happens when you click "Register Programs and Controls", you must use the second method. Security settings are preventing the PMS or POS application from running it.

•  If you click the button "Run As Administrator", the application will restart with a request for elevated admin credentials. You will see a prompt asking to provide credentials and you can get these from your network administrator. We do not know your Windows user accounts and can't tell you what to enter here.
  
  
  
  
• Enter the necessary credentials and you'll see the following prompt letting you know you can proceed. Click "Yes" to continue.
  
  
  
  
• If ETRegister.exe only needs to be run as a non admin user (This is described at the top of the page.) then click "Next". You'll see the following prompt letting you know you can proceed. Click "Yes" to continue.
  
  

 Manually Register ActiveX Controls

1. Open an elevated Command Prompt (Run as Administrator).


2. Type regsvr32 <path to ActiveX Control>
   
   For example, if you're at the server you might type this: (The actual path depends on where your software is installed.)
   
       regsvr32 c:\executech\hotel\printscr.ocx
   
   But if you're at a client and accessing the software through a network share you might type this: (The actual path depends on where your software is installed.)
   
       regsvr32 \\2019SRVR\Datadrive\Testing\i4Go-Test\printscr.ocx
   
   
   
   
3. If you did this correctly you'll see a success message.
   
   
   
   
4. If you forgot to use an elevated Command Prompt you will see an error like this.
   
   
   
   
5. If you typed the path wrong you will see an error like this.