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Welcome
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System Requirements
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Software Installation
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Software Updates
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Questions and Answers
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Execu/Suite Hotel PMS
- Setup Execu/Suite Hotel PMS
- Procedures Execu/Suite PMS
Execu/Suite CRS
- Initial Setup
- Menu and Navigation
- Rooms Setup
- Inventory & Availability
- Products/Rates Setup
- Payments - Cancellations
- Groups
- Channel Manager
- Corporate Client Setup
- Services Setup
- Force CRS to PMS Sync
Marina and RV Settings
Interfaces
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- Phone, Movie, POS, etc.
  - Comtrol® Interfaces
  - Legacy Interfaces
Execu/Touch Point Of Sale
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- Execu/Touch POS Miscellaneous
- POS Copy / Delete Records (GAPOCOPY)
Printers and Cash Drawers
- POS Printer Setup
- POS Printer Troubleshooting
- Cash Drawer Setup
Credit Card Processing
- EMV Credit Card Processing
- WorldPay Credit Card Processing
- Shift4 Credit Card Processing
- Credit Card Procedures
- Switching Gateways/Providers
Inventory Control
- Inventory Overview
- Inventory Setup
- Inventory Processing
- Inventory Integration
- Inventory Reports
Time & Attendance
Direct Bill / City Ledger
- Setup
- Procedures
- Reports and Statements
Events and Catering
- Getting Started
- Event Setup
- Sample Reports
Gift Cards (Execu/Gift)
- Execu/Gift Setup and Configuration
- Selling/Issuing Gift Cards
- Redeeming Gift Cards
- Manual Entry / Edit / Delete
- Donated Gift Cards
- Reward cards
- Encode Gift Cards
Back Office
- General Ledger
- Accounts Payable
- Condo
- Payroll
- 3rd Party Accounting Interfaces
Errors / Fixes
- cbl.out Program Missing
- Class Not Registered
- Cobol Errors
- Common System Issues
- Company Selection Keeps Appearing
- Detail File Update Error
- Error: 80040154
- File Error: 3000
- Find Software Application Folder
- Folio Stops Printing (HTMLPRNT.EXE)
- Forms Print to Wrong Printer
- Forms Print Too Large
- Memory Access Violation
- Microsoft .NET Framework
- Microsoft.Office.Interop
- Missing or Broken Shortcut / Icon
- Network Benchmark
- Rebuild Corrupted File
- Rebuild Cross Reference
- Register Programs and Controls
- Restarting Servers and Terminals
- Run Program By Name
- Run-time error '429'
- Run-time error '-2147319779'
- Program Warnings
  - Cannot Run More Than Once
  - Could Not Read Card
  - Current time not set up
  - In Reorg - Not Posted
  - Invalid Company Code
  - Invalid Room Type
  - Keyboard Record Not Set Up
  - Record Busy Message
  - Software License Warning
  - Terminal Record Not Set Up
- Shift4 Errors
- Slow / Stuck Software
- Start Program Missing
- Support File Uploader
- Unable to Select Printers
- User Account Control (UAC)
- What's My Terminal Number?
Execu/Vault
Remote Connection (RemoteET)
- Uninstall Old Remote Connection App
Sample Reports
Year-End Procedures
- Fiscal Year
- Master Folios Year-End
- Seasons and Rates
- Year-End Advance Deposits
- Server and System Health
- PCI Compliance
- City Ledger - Direct Bill
- General Ledger
- Accounts Payable
- Payroll
- Backup and Storage
- Training
- New Modules
Cloud Hosting
- Cloud Hosting Access
- Cloud Hosting Preparation
- Hosting Network/Hardware Requirements
- Important Issues and Settings
- Document Access
WebRes
- WebRes - Installation
- WebRes - Credit Card Processing
  - WebRes - Shift4
  - WebRes - Vantiv
- WebRes - Customize / Configure
- WebRes - Cancellation Policy
- WebRes - Confirmation Page and Email
- WebRes - Errors / Troubleshooting
Execu/Spa
Execu/Suite Activities
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Home > Credit Card Processing > Shift4 Credit Card Processing > Shift4 Installation

If you're using Shift4 to process credit cards, you should contact them as soon as possible to get the setup process started.

https://www.shift4.com/support

Once this is done, Shift4 will provide us with a document called a "Customer Configuration Form." We use this form to enter the appropriate merchant information into our software. We cannot complete the installation of the credit card processing interface without this document.

If this is a new install, a customer that's never had Shift4 or your Shift4 install hasn't been updated in years, you MUST run the program for credit card number masking, "MENUS4MK".
You must run this program to properly mask existing card numbers and prevent entry of unmasked card numbers in the future. It's run using Run Program By Name

Before attempting to 'go live' please make sure that the Shift4 UTG is running as a service and not the 'Stand Alone'. Shift4 can help you verify this.

It is important that you never try to run both the service and the 'Stand Alone' at the same time in a live environment.

Follow these pages to ensure a successful Shift4 Integration

Shift4 UTG Install
Shift4 EMV Setup
Shift4 AuthToken, AccessToken, AccessBlock
Shift4 PMS/POS Setup (MENUS4CO)
Shift4 PMS/POS Setup (Payment Codes)
Shift4 PMS/POS Setup (Other Settings)

Article ID
shift4_installation
Views
4248
Last Modified
7/6/2022 4:01 PM