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Home > Execu/Suite Hotel PMS > Procedures Execu/Suite PMS > Front Desk > Front Desk Operations > Assign Master Folio to Guest or Group

Assign Master Folio to Guest or Group

Assigning a Master Folio to a guest is one way to easily separate Room Charges and Tax from incidentals, like phone calls and restaurant charges. While this can be easily accomplished by using a Split Folio, there are several scenarios where you may prefer to do this with a Master Folio:

  • A group where all Room Charge and Tax will be paid on one bill.
  • Individuals whose charges will be paid for by someone else, but not necessarily in a group.
  • Corporate guests when you want a single bill for all of this company's guests, but you don't want to use Direct Bill.

Before assigning a master folio to a guest, you have to create the master folio first. (When creating a Group, you have the option of automatically creating a master folio.)

 

Creating a Master Folio

You create a master folio by checking it in, just like a guest. See: Check In Master Folio & Check In for instructions.


Once you have created (checked in) the Master Folio, you are ready to assign it to a guest or a group.

Assigning to a Guest - at Check-in

When checking in the guest, enter the folio number of the Master Folio into the Master folio field. You can use the look-up tool to the right of the field if you don't know the number.



Assigning to a guest - at Reservation 

When making a reservation, enter the folio number of the Master Folio into the Master folio field. You can use the look-up tool to the right of the field if you don't know the number.



Assigning to a Group

 

When creating the group, you can: 

  • Enter the folio number of the Master Folio into the Master folio field. You can use the look-up tool to the right of the field if you don't know the number.
  • Or, you can check the box: Create master folio automatically.

To automatically apply this master folio to each reservation in the group, be sure to check the box Apply master folio to reservations. After checking this box, each reservation that you assign to this group will also have this master folio assigned to it.

 


 

See Also:

Master Folios

Check In Master Folio






Article ID
 assign_master_folio_to_guest_or_group
Views
 6069
Last Modified
 7/18/2024 1:15 PM