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Cloud Hosting

  Execu/Suite Cloud Hosting 



  Cloud hosting will only be as reliable as your internet connection.
  • You should consult your IT professional to determine if multiple internet providers should be used to provide redundancy.

  • If your internet connection is lost you will also lose access to the hosted software.


 How does it work?

We create a new server on Microsoft Azure. We do not share servers so this means that your property will be the only one hosted on the server. Your data is isolated and secured. We provide you with shortcuts that you can click on and gain access to the software, now hosted in the cloud. 

This service isn't just limited to using Windows computers. Any device that supports Microsoft's Remote Desktop Protocol can access the software, like Apple devices or any device that can use the 2X client, which includes most Android phones and tablets.

We will provide you with the static IP address of the cloud server as well as the port number being used so that you can make the necessary changes to your router and firewall. Since this uses Microsoft's Remote Desktop Protocol, you'll need to make sure that your firewall isn't blocking outgoing traffic on port 3389. If your security needs require the use of a different port just let us know.

 Important Information
  • Bandwidth Requirements
    To ensure optimum performance for all users, we recommend 128 kb per second download and 56 kb per second upload for each user. This means that if you have 10 users logged in at the same time, you should have at least 1.28 Mb per second download and 560 kb per second upload. This example represents a small fraction of the bandwidth provided with high speed internet services but you should still verify with your internet service provider to be sure your internet service plan is adequate.
    Latency (ping) is also a factor to be considered. Latency is the length of time it takes for data to travel to the hosted server and return to you. If your latency is 100ms, that means it takes a minimum of 1/10th of a second for you to see the results of your mouse click on a button. 

    Test your Bandwidth by using this link. You should perform this test on all computers that will run the Cloud Hosted Software.

    Cloud Hosting Bandwidth Test

    This Bandwidth test is hosted on one of our cloud servers and will show you the speed between your computers and our cloud servers. 

  • Interfaces
    You will need a static IP address at your property if you want to interface with things like a phone system, movie and entertainment system, POS system, etc.
    This is necessary because we use Comtrol's LLPTS service to facilitate our interfaces. This service will be installed at your property and communicate with each of these systems. Our cloud server will also communicate with this service and exchange information with it like guest check ins, room moves, wake up calls, phone call charges, etc. 
    We will provide you with the port number used by Comtrol's LLPTS service once it's installed. This port number can be changed if needed.





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 cloud_hosting
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Last Modified
 5/19/2018 1:09 PM