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Home > Execu/Suite Hotel PMS > Procedures Execu/Suite PMS > Front Desk > Front Desk Operations > Availability

Availability - Check In

You can view availability and check in guests from the following screens:

You can view availability from Room Types and Instant House Count, but you cannot check in guests from those screens.

 


Tape Chart (Rooms)

This screen is accessible from the tool bar, and from the Reservations menu.

  • Green squares indicate occupied rooms.
  • Magenta/purple squares indicate non-guaranteed reservations
  • Blue squares indicate guaranteed reservations
  • Yellow squares are for rooms soft-blocked for groups. 

To check in a guest from the Tape Chart (Rooms Availability screen):

  1. Right-click the white square in today's date column on the row of the room you wish to check a guest into.
  2. Select Check in.

Room Rack

You can access this screen from:

  • the Room View icon on the tool bar
  • Front Desk > Front Desk Operations > Look up rooms > Display Room Rack
  • the magnifying glass lookup icon beside the Room No./type field in the Check in (folio) screen.


The colors indicate the status of the room:

  • White is vacant, clean and ready.
  • Green is vacant and needs inspection.
  • Yellow is vacant dirty.
  • Pink/purple is occupied but due out today.
  • Red is stay-over (occupied and not due out today).

Each room on the grid occupies three columns:  room number, room type, and number of days available.  For example, Room 115 is a K room and is available for 38 days. If the third column is blank, then the room is not booked for at least 99 days. However, note that the room's TYPE may be booked to capacity.

 

To check in a guest from this screen, type the room number or click the room on the grid.

 


Availability Screen

You can access this screen from:

  • the Room View icon on the tool bar
  • Front Desk > Front Desk Operations > Look up rooms > Display Availability Screen
  • the magnifying glass lookup icon beside the Room no./type field in the Check in (folio) screen.

This view allows you to view all rooms, unoccupied rooms (clean and dirty), and available clean or "needs inspection" rooms only.

 

The first image below shows all rooms. The second image shows vacant and clean or "needs inspection" rooms.





Graphical Room View

You can access this screen from:

  • the Room View icon on the tool bar
  • Front Desk > Front Desk Operations > Look up rooms > Display Graphical Room View
  • the magnifying glass lookup icon beside the Room no./type field in the Check in (folio) screen.



The graphical room view may include multiple sections which can be viewed one at a time by selecting the section from the drop-down at the top left.

 

Color coding indicates the room's status.

 

Right-click a room to check in a guest.



Instant House Count

You can view this screen from:

  • the Instant House Count icon on the toolbar
  • Front Desk > Front Desk Operations > Instant House Count

You cannot check in a guest from this screen, but it shows you the number of rooms available to sell today. This is a real-time display for current day only.



Room Types

You can view this screen from:

  • the Room Types icon on the tool bar
  • Reservations Menu > Reservation Operations > Look-up Room Types

You cannot check in a guest from this screen, but it will show you how many rooms of each type are available.

 



You also can print a Room Inventory report from the Front Desk menu.






Article ID
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Last Modified
 9/4/2024 4:47 PM