Software Updates

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Software updates for Execu/Suite software are not automatic. Customers can email support@execu-tech.com to request an update. 

Software updates are free to any customer with an Execu/Care 24/7 Support Contract, or within a year of their initial purchase. Customers without a support contract can request a quote for updates.

Many updates will change formatting and/or functionality within the software. We ask that customers carefully review the updates, and if possible, demo them. Once the customer is satisfied that the updates are acceptable, we schedule a time for the update. 

Execu/Tech will install your software updates.

• We will always contact you first and schedule them according to your convenience.
• Note: Updates are scheduled only between 10:00am and 3:00pm Central Time, Tuesday through Thursday.

If your IT professional would like to install the updates, you may contact Execu/Tech to make arrangements. 

Installing Software Updates

• An Update Key is required to perform an update. Call Execu/Tech Support to obtain a key. 
  


• Be sure your firewall is properly configured to allow the updater to work. Firewall Settings
  

• You can always download the latest software updater from this link: Execu/Suite Software Updater. This file must be extracted and placed in your current Execu/Suite software folder. 

• The update should be run at your server.

• ​After you have installed the updates, you must perform certain important tasks: Post-Update Requirements. If you skip these tasks, you may have issues.

See Also:

Software Update Requirements

Running ETUpdate from update.zip

Software Update without download

Post-Update Requirements