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Execu/Suite Hotel PMS
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Execu/Touch Point Of Sale
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POS Printers and Cash Drawers
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Credit Card Processing
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Inventory Control
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Time & Attendance
Direct Bill / City Ledger
- Direct Bill Introduction
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- DB Reports and Statements
Events and Catering
- Getting Started
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- Sample Reports
Gift Cards (Execu/Gift)
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- Selling/Issuing Gift Cards
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Back Office
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Errors / Fixes
- cbl.out Program Missing
- Class Not Registered
- Cobol Errors
- Common System Issues
- Company Selection Keeps Appearing
- Detail File Update Error
- Error: 80040154
- File Error: 3000
- Find Software Application Folder
- Folio Stops Printing (HTMLPRNT.EXE)
- Forms Print to Wrong Printer
- Forms Print Too Large
- LoadEntity invoke failed
- Login Issues
- Memory Access Violation
- Microsoft .NET Framework
- Microsoft.Office.Interop
- Missing or Broken Shortcut / Icon
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- Rebuild Corrupted File
- Rebuild Cross Reference
- Register Programs and Controls
- Restarting Servers and Terminals
- Run Program By Name
- Run-time error '429'
- Run-time error '-2147319779'
- Program Warnings
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  - Could Not Read Card
  - Current time not set up
  - In Reorg - Not Posted
  - Invalid Company Code
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  - Night Audit - LOGGED-IN USERS
  - Record Busy Message
  - Software License Warning
  - Terminal Record Not Set Up
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- User Account Control (UAC)
- What's My Terminal Number?
Execu/Vault
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Sample Reports
Year-End Procedures
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- Training
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Cloud Hosting
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- Important Issues and Settings
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WebRes
- WebRes - Installation
- WebRes - Credit Card Processing
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  - WebRes - Worldpay
- WebRes - Customize / Configure
- WebRes - Cancellation Policy
- WebRes - Confirmation Page and Email
- WebRes - Errors / Troubleshooting

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Home > Errors / Fixes > Company Selection Keeps Appearing

Company Selection Keeps Appearing

When a new terminal number is assigned to a computer, you will see the company selection (Select Another Company) window if this terminal number has never been used before.

Usually, you just enter the company number for this terminal number and continue.

However, you might find that the company selection window appears over and over.

Primary Cause of Issue

Your Window's User does not have the proper permissions (Read, Write, Delete) to the software folder.

If this is happening, please review the software installation page to be sure the permissions are correct.

Software Installation - Client

Other Possible Causes

The issue can also be caused by the file GLCONTR.FIL being locked. This file is written to when the company is changed. There are a few reasons this file might be locked. Rebooting the server hosting the software will resolve any of the issues below.

A user has an error on their screen that mentions this file. You should click OK on the error message and restart the application.
A user has started the process to change companies but never completed it, leaving the company selection window open. Close this window and restart the application.
Antivirus or a backup may have the file locked. Usually waiting a bit will cause the file to become unlocked.

The default company number is 01. If you are unsure of your company number, try 01.
Note that this is a 2 digit number.

Article ID
company_selection_keeps_appearing
Views
4452
Last Modified
6/26/2026 3:54 PM