Periods of closure

This is used to remove all rooms from online inventory for a specified date range.  Guests will not be able to book rooms online on those dates.  You can set a message to display for guests looking at those dates.  This does not affect PMS availability.  If you wish to remove all rooms from inventory in PMS as well as CRS, you will need to set the rooms to out of order in PMS.

From the main menu go to AVAIL. AND RATES - PERIOD OF CLOSURE/EVENTS - Periods of closure.



Select "Add period of closure".



At the popup, enter the Start date and End date.  If you wish a message to display on the availability screen online, click "Message" and type the text you wish.  Click "show default message".




If the guest is checking availability on any of the closed dates, no rooms will be available and your message will appear.  The guest may search for alternate dates.



In the CRS you will see zero rooms available for the dates modified.



To place rooms out of order in PMS, which will update CRS, you do not need to add closure periods in CRS.  Pros and Cons:  Placing rooms out of order in PMS updates CRS; both will match.  Adding closure periods in CRS will update ALL rooms; placing rooms of order in PMS will allow you to specify a range of rooms, such as a floor or wing.  Adding closure periods in CRS will allow you to create a specific message to guests looking for those dates; placing rooms out of order in PMS will simply tell the on-line guest that no rooms are available for those dates.  If you wish, you can do both - place rooms out of order in PMS and create closures in CRS.  Typically, closures are done only when the entire property is closed, such as for a sell-out processed in-house or for property-wide renovations.  Group blocks are not done through closures except for sell-outs.


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