Execu/Tech Systems, Inc.
Knowledgebase
Search:
850-747-0581 Email Website
Contents
 
:
IndexBookmarkPrint This Article

Execu/Suite Network Health Benchmark (ETBenchmark)

Execu/Tech Systems is not responsible for your network and computer hardware. If you're experiencing network or computer hardware related problems, we provide this benchmark tool for your network technician, but we can't fix these problems for you.

This is an unsupported FREE utility. Our technicians can't help you with it and the only information available for this utility is on this page.

 

If you're receiving a poor benchmark score, make sure that your antivirus is properly configured. Recommended firewall configuration can be found here: System Requirements

 

Because it's often difficult for technicians to determine whether or not your network is adequate to run our software, we provide a benchmark application that provides a score and lets you know what you can expect.

  • Copying files across the network is not an accurate test for database access. This benchmark will gauge your network infrastructure's ability to perform well with our software. 
  • This benchmark application is testing file IO per second, not copying a single large file. File IO can be affected by many pieces of your network, server and client hardware, other applications including antivirus, etc.
  • This benchmark application only tests the time it takes to open a file, read it, write one record and then save the file across the network. This isn't necessarily an indication of your overall network speed, internet speed or speed when transferring large files.
  • This benchmark application won't detect intermittent network problems if they don't happen while the test is running. Any sudden jumps in the score, up or down, could be a sign of an intermittent network problem.
  • This benchmark should only be used to gauge potential performance when using Execu/Suite software. Ask other software vendors for their preferred benchmark application.

Download ETBenchmark

Make sure you're always running the latest version of the ETBenchmark.exe.

  • This application requires the Microsoft .NET Framework 4.7.2. See Microsoft .NET Framework.
  • Download ETBenchmark.exe
  • Place this application on your SERVER in the shared Execu/Tech software folder!
    DO NOT place this file on the CLIENT COMPUTER. The results will be invalid.

How to run the Network Benchmark (ETBenchmark)

There are 2 ways to run ETBenchmark:

  1. Run from the Hotel Folder
  2. Run from the Execu/Tech Application

From the Hotel Folder

  1. On the CLIENT COMPUTER, using Windows File Explorer, browse to the shared folder on the server where the Execu/Suite software is installed.
  2. Locate ETBenchmark.exe and run it by double-clicking the application (hosted on the SERVER.)



  3. See Perform the Tests for the next steps.

From the Execu/Tech Application

  • If you have a current version of Execu/Tech, you can run the Network Benchmark from the application without having to navigate to the server.
  • At hotel PMS workstations, go to File › Special › Run Network Benchmark.

    ​​
  • At POS workstations, go to POS Administrator › System › Run Network Benchmark.
  • See Perform the Tests for the next steps.


Perform the Tests

  1. When the Network Benchmark application opens, click Test Now to begin the test.





    While the test is running, the file containing the test records will grow. Because of this, it is normal for the benchmark score to lower slowly throughout the test. It's normal and expected that the READ times will increase as the test progresses. This is because the test file gets larger as the test progresses.
  2. After the first test completes, you can select the Perform Internet Bandwidth Speed Test to test your internet connection. This isn't necessary and typically isn't an indicator of potential software performance - it's just an additional statistic.



  3. After the benchmark application has completed the test, results will be displayed, and an estimate of your expected performance will be displayed in the Test Results box.

 

​

Understanding your score


ETBenchmark Log file
When the benchmark finishes and provides a score, this score is logged in a file, ETBenchmarkLog.txt. This file is located in the same folder where the benchmark application is installed (which is typically the server.) 

  • The score represents the number of times per second that the client computer is able to open a file on the server, read it, write a single line, then save the file on the server.
  • Low scores can be a symptom of a problem that has the potential to corrupt your data and lead to critical and unrecoverable data loss.

Score Range

0-50 This is a very poor score. The software will be unusable, and you are risking data corruption.
51-75 This is a poor score. The software may be usable, but you may experience extended delays.
76-125 This is a below average score. The software may be usable, but you may experience delays.
126-200 This is a low average score. The software should be usable, but you may experience slight delays.
201-300 This is an average score. The software should be usable with few delays.
301-900 This is an above average score. The software should be usable with few delays.
901+ This is a high score. The software should be usable with few delays.

Delays



In the middle of the benchmark application, the Delays box shows you how many times it took longer than 1/10th of a second to open, read, write and save the file. Delays are normal but the more you have, the more problems you will have. A Max Duration of longer than a second or two might be an indication of deficient or failing hardware (network, hard drive, etc.)

Low Score - Most Common Causes

 

A low score can be caused by many things. Based on our experience and feedback from our customers over more than 25 years, these are the most common causes:

  • Antivirus is improperly configured. System Requirements
  • Server hardware doesn't meet our minimum requirements, found here: System Requirements.
  • Server hardware is failing.
  • Client hardware doesn't meet our minimum requirements, found here: System Requirements.
  • Client hardware is failing.
  • Network hardware doesn't meet our minimum requirements, found here: System Requirements
  • Network hardware is failing.
  • Incompatible network hardware. (Just because two brands claim the same compatibility it doesn't mean they will communicate effectively.)
  • Mix of SMB protocols.
  • Bad or old drivers.

Low scores can be a symptom of a problem that has the potential to corrupt your data and lead to critical and unrecoverable data loss.

 

It's your on-site network professional's responsibility to determine the actual cause of the problem and to find a solution.

​

Remote Desktop Services
If you're not able to invest the time and expense to diagnose and improve your network infrastructure, you might want to consider Microsoft's Remote Desktop Services. As long as your server is capable, this can alleviate issues caused by poor client computer and network performance by eliminating data handling at the client and performing nearly all application functions at the server. This also opens up the possibility of remotely accessing the Execu/Tech applications using a secure web portal.



Related Pages:

 

Cobol File Errors
Slow / Stuck Software
Rebuild Corrupted File
Common System Issues