Memory Access Violation Error
A Memory Access Violation can be caused by several things. Basically, the error means that the application is attempting to read memory that's protected by the operating system.
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If you see this error, try to get a screenshot and email it to support@execu-tech.com |
There are a few other reasons for this error.
- In older computers defective RAM can cause this error though this is less likely than the following reasons.
- Corrupted data is causing the application to request data outside of the memory that the application initially requested.
- Invalid data in an application setting related to the module fiving you the error.
- Programming bugs. Yes, they happen and can cause problems.
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Troubleshooting
- Reboot the computer
Give this a try. Sometimes resolving this error can be as simple as rebooting the computer getting this error. If you're in a Remote Desktop environment, reboot the server.
- Try the same terminal number on another computer
If there's something wrong with the hardware or any other configuration in the Windows operating system, this will help identify it as a possible cause. It won't tell you what the problem is, but it will let you know that the problem is isolated to a specific computer.
The terminal number is the last 2 digits of the shortcut. Make a note of the original terminal number and be sure you change it back after testing.
- Re-select POS printers
If the previous step shows that the terminal number works on another computer, and this is a POS terminal, try reselecting the POS printers on the computer experiencing the problem. It's possible that this setting has become corrupted.
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