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Home > WebRes  > WebRes - Cancellation Policy

The Cancellation Policy (cancellationpolicy.asp) is displayed in a popup window and you can require the guest to acknowledge it before submitting the reservation.

 How It Works

On the Guest Information page of the WebRes application, there is a highlighted section right above the Confirm Reservation button that has a checkbox that the guest must click to acknowledge and also provides a link so that the guest can view the Cancellation Policy.

  • To enable this feature, open inc_variables.asp and set the variable "intCancelPolicy" to 1
  • There is an additional variable that allows you to specify a custom file. If you do this, all editing is up to you. We only offer help for the file we provide. 
    varCancelPolicyPage =   "cancellationpolicy.asp"

When the guest clicks the link, they will see the Cancellation Policy.

Edit the Cancellation Policy 

The Cancellation Policy is a single file that can be edited with the HTML editor of your choice. This file is located in the WebRes folder.
  • cancellationpolicy.asp
If you are experienced with modifying HTML, you are free to do anything you wish with the Cancellation Policy file.

If not, please be careful not to remove the following code from the beginning of the file:

<script type="text/javascript" language="JavaScript">
function Resize()
<title>Cancellation Policy</title>
<body onload="Resize()">

You CAN modify the numbers in "window.resizeTo()" so that they match the desired size of the Cancellation Policy window. You can also change the Title.

Edit the Body in any way you see fit. It can be as simple or elaborate as you choose, including images, links, etc. 

<body onload="Resize()">
<table border="0" style="border-collapse: collapse" width="100%">
        <td> </td>
        <td><font face="Century Gothic">Due to our intimate size a cancellation
        affects us significantly. Consequently we do adhere to a strict
        cancellation policy. We strongly suggest the purchase of trip insurance
        to cover you in the event of an unexpected cancellation.<br>
<b>Cancellation policy: </b><br>
        A deposit equal to 100% of your stay is required to confirm a
        reservation. In the event of a cancellation, your deposit, will be
        returned provided we are notified at least 72 hours prior to 2:30pm the
        day of arrival. If cancelled less than 72 hours prior to 2:30 on the
        scheduled day of arrival, you are responsible for the entire stay.<br>
        The full daily rate will be charged if guests do not arrive, arrive
        after the reserved date or depart before the final date of a guaranteed
            <p align="center">
            <input type="button" value="Close This Window" name="B3" onclick="javascript:window.close();"></p>

Unless you are experienced with modifying HTML, do not remove the following code, which shows the "Close This Window" button and causes the window to close when clicked.

<input type="button" value="Close This Window" name="B3" onclick="javascript:window.close();">

Article ID
Last Modified
 5/1/2014 11:15 AM