Home > System Requirements
If you’ve installed to the “Program Files” folder and performed some setup and configuration of the software, follow these steps to recover the virtualized data. Since only the data from a single user can be recovered, perform these steps on the user with the most ‘complete’ data.
Please read this to help avoid common issues: Common System Issues
Shift4® DOLLARS ON THE NET® Requirements:
Dedicated high speed internet access to the Execu/Suite server with a static IP address.
Merchant Services Provider with a platform compliant with Shift4. Shift4 works with all major platforms.
Microsoft .NET Framework™ 4.7.1.
Compatible browser for accessing Dollars on the Net (settle batches, view transactions, etc.) https://www.shift4.com/browsers.cfm
Execu/Vault Requirements:
Microsoft .NET Framework 4.0.
7zip is required to extract archives outside of Execu/Vault.
Microsoft .NET Framework 2.0.
Microsoft SQL Server™ 2005 Express or better.
SAP Crystal Reports Requirements:
Laser - HP Business Grade (Used for graphical plain paper folio, registration forms, and all other reports. Recommended for all Windows Users). Use ONLY HP printers that are network compatible and have full PCL support. DO NOT USE HOST BASED PRINTERS!!!!!. Contact HP for clarification on printer model descriptions. We won't be able to offer support for Host Based printers because they have known problems that can't be resolved. HP says, "PCAnywhere or remote desktop connections are not supported on a host-based printer, HP suggests using a non-host-based printer for this type of environment."
Brother printers - Because of the number of complaints we receive involving Brother printers, we do not recommend them for use with our software. They are known to spool but never print, print only one copy when more than one is requested, drop multiple print jobs when they are sent rapidly. Not all Brother printers are affected but we can't test each one to be sure they work properly.
***Ink Jet printers NOT recommended due to ink costs***
HTML Editor for modifying certain forms like Guest Folio, Confirmation Letter, Cancellation Letter, etc. Here's a short list of some. We will not train you in the use of these programs. *** DO NOT USE Microsoft Word to edit the HTML documents. Unless you are very careful when saving the file, code will be added that can render the file unusable. Notepad++ Microsoft FrontPage Microsoft Expression Web PageBreeze CoffeeCup HTML Editor Alleycode
Free Simple Backup Tool. Microsoft's SyncToy, Backup and Restore tool, and File History. These are free and all setup and configuration is your responsibility.
WebRes
Windows IIS Web server installed on LAN with the Execu/Tech HOTEL server (can be on the same or different server than the server running Execu/suite).
Dedicated high speed internet access to the web server with a static IP address.
Web Server SSL Certificate.