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Software Updates

Software updates for Execu/Suite software are not automatic. Customers can email support@execu-tech.com to request an update. 

 

Software updates are free to any customer with an Execu/Care 24/7 Support Contract, or within a year of their initial purchase. Customers without a support contract can request a quote for updates.

 

Many updates will change formatting and/or functionality within the software. We ask that customers carefully review the updates, and if possible, demo them. Once the customer is satisfied that the updates are acceptable, we schedule a time for the update. 

 

Execu/Tech will install your software updates.  We will always contact you first and schedule them according to your convenience.  Note: Updates are scheduled only between 10:00am and 3:00pm Central Time, Monday through Thursday.

 

If your IT professional would like to install the updates, you may contact Execu/Tech to make arrangements. 

 

Installing Software Updates

An Update Key is required to perform an update. Call Execu/Tech Support to obtain a key. 

Be sure your firewall is properly configured to allow the updater to work. Firewall Settings

 

You can always download the latest software updater from this link: Execu/Suite Software Updater

  • This file must be extracted and placed in your current Execu/Suite software folder. 

The update should be run at your server.

After you have installed the updates, you must perform certain tasks.  Those are listed HERE.  If you skip these tasks, you may have issues.

 






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Last Modified
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