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Home > Payment Processing > Shift4 Credit Card Processing > Shift4 Installation

  If you're using Shift4 to process credit cards, you should contact them as soon as possible to get the setup process started. Once this is done, Shift4 will provide us with a document called a "Customer Configuration Form." We use this form to enter the appropriate merchant information into our software. We cannot complete the installation of the credit card processing interface without this document.

We also need the IP address of the UTG service. Usually, this is the IP address of the server on which it was installed, but it might vary if the server has more than one IP address.

The links found here tell you where to enter the UTG IP address and how to test and change the settings: Shift4  

To access Dollars on the Net, the site used to settle batches, you must ensure that you have a compatible browser. Check Shift4's list of compatible browsers to ensure you'll have access if needed. https://www.shift4.com/browsers.cfm

i4go

i4Go communicates directly with Shift4 to obtain a token for the customer's credit card. Before i4Go can be implimented, you must first create a 'site'. This information will help you and Shift4 create this 'site': Shift4 i4Go Site Settings

After the 'site' is completed, you will need to provide us with the URL. 

   You must be sure that this URL isn't blocked by your network security. If the terminal can't access the URL then i4Go won't work and you won't be able to process credit cards. 

  Before attempting to 'go live' please make sure that the Shift4 UTG is running as a service and not the 'Stand Alone'. Shift4 can help you verify this.

It is important that you never try to run both the service and the 'Stand Alone' at the same time in a live environment.





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 shift4_installation
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Last Modified
 3/1/2016 5:07 PM