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Home > Execu/Suite Hotel PMS > Execu/Suite Hotel PMS Procedures > Night Audit > Night Audit FAQ


When should I do night audit?

In general you should wait until all of the guests have been checked in.  Print the Arrival and Departure Lists to see reservations not checked in.

If you have Execu/Touch POS, wait until POS End of Day has been run.  The POS End of Day should be run once, after all of the POS outlets have closed and will no longer process transactions for the day.

Each property will have a night audit cut-off time.  This determines the deadline by which you MUST post room & tax charges and run Reorganize Files for yesterday's business day, as well as the earliest time you may do those tasks for today's business.  The night audit cut-off time is set in the Parameter Record.  You should consider this a permanent setting.  Do not change it from day to day to accommodate staff.  The default night audit cut-off time is 1600 which is 4:00pm.  You may set the cut-off time to suit your property's procedures remembering to use "military" time

  Night audit cut-off time


You must be aware of your night audit cut-off time and be sure that all staff who might be involved with the Night Audit process are aware of the time and what it means.

Understanding how the night audit cut-off time works is critical in maintaining proper revenue reporting. 
  • The night audit cut-off time should be set in accordance with the needs of the property. Once set, it shouldn't be changed unless the hotel changes their business hours. Changing this time from day to day WILL cause serious revenue reporting problems.

  • This is the latest possible time to run the Night Audit and end the previous business day in the software. 
    Running the Night Audit before this time will result in all revenue being recorded for the current business day.

  • This is the earliest possible time to run the Night Audit end the current business day in the software.
    Running the Night Audit before this time will result in all revenue being recorded for the previous business day.

  • Using 1600 as an example, you will have until 4pm today to do last night's audit and you cannot do today's audit until after 4pm. This this is rarely done, there are circumstances when this is a valuable option. For example, there may have been a power outage, server crash or other event that prevented you from performing the night audit at the usual time.

  • Using 1600 as an example, if you attempt to run today's night audit before 4pm, several things may happen because the software still considers the Night Audit processes to be for the previous day:
    • Room and Tax will not post if it was properly posted during the previous Night Audit. 
    • Revenue will be reported for the previous day.
    • Reports will be missing current day activity because they were totaled into the previous day.

Typically night audit is started between 11:00 pm and 2:00 am at hotels with 24-hour staffing including an audit shift.

Hotels without an overnight shift should do the audit at one of the following times:     
  • At the end of the day after all transactions have been posted but after the cut-off time
  • At the beginning of the day before all transactions have been posted but before the cut-off time.
Do not run the night audit programs more than once a day.
Do not skip a day.

Night Audit Procedures
Night Audit Reports




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Article ID
 night_audit_faq
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Last Modified
 3/5/2015 4:20 PM