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Home > Execu/Suite Hotel PMS > Execu/Suite Hotel PMS Setup > Installation > License Access Code

If you are a new customer or if your license access code has expired, you will see a software license access renewal message when you log onto your Execu/Tech software. Your software license will expire without renewal of this access code and you will no longer be able to access the software. The process is quick and easy.

  • When logging into the Execu/Tech software, you may see this Access Code Warning message.



  • To continue into the software without obtaining an access code, click Yes.
     


  • If you click No, the software will close.
     


  • If you're running Execu/Suite Point of Sale in auto mode (POS opens to the keyboard screen), you can click Cancel to get the access code entry screen to appear. If you're running the software in any other mode, clicking Cancel will cause the software to close.
     
If you ignore the Access Code Warning and it expires, you will see this message.

Clicking OK will cause the Access Code entry screen to appear.

  

As instructed in the message, you should call Execu/Tech Systems at 850-747-0581 between the hours of 8:30 am and 5:00 pm Monday through Friday excluding holidays.  Your access code cannot be renewed outside of these hours. 

Execu/Suite®, Execu/Touch®, and Hotel Premium® are software applications licensed by Execu/Tech Systems.  Access to this software is provided through an access code that is valid for 1 to 3 years.  You will get a warning beginning 60 days prior to expiration.  This warning counts down each day (59 days remaining, 58 days remaining, etc.) until there is one day remaining.  After this, you will not be able to log onto Execu/Tech software.

This warning is meant to prompt you to call Execu/Tech to renew your license.  You may call any week day during this 60-day period.  We strongly advise you to respond promptly so that your software continues uninterrupted.  You must call between 8:30 am and 5:00 pm Central Time Monday through Friday, holidays excluded.  Access codes will not be provided outside of business hours.

There is no cost for renewal.  However, delinquent accounts must be paid to date prior to the issue of your license access code.  If your account is past due you will not be issued an access code until payment has been made in full of the past-due amount or until arrangements have been made with our Business Office or with your Execu/Tech Account Manager.

Entering the Access Code

When you call for your access code you must be at the server or at a terminal with the Access Code entry screen open.
We wall walk you through the process.

If we have remote access to your Execu/Tech server, we will be happy to update your access code remotely upon request.

  

  • You'll need to provide us with the Serial Number and the User Code shown on this screen.
    The User Code changes each time the software is opened so you must be at the terminal when you call us and enter the Access Code while you're on the phone with us.

  • The Access Code consists of 2 parts (e.g. 123456 ABCDEF). We will give you the first part of the Access Code then ask you to press Enter. We will then give you the second part and ask you to press Enter again.

If you need to open the Access Code entry screen on demand, click File, then Special, then Enter New Access Code. This is commonly done when adding new features or user licenses to the software.






Article ID
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Last Modified
 1/23/2020 10:05 AM