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Home > Execu/Suite Hotel PMS > Procedures Execu/Suite PMS > Guest Opt-out

Guest Opt-Out 

Execu/Suite PMS provides a convenient method of deleting and/or masking all personal information for a guest who requests to be opted out of the system in accordance with GDPR.

In response to a guest opt out request:

Go to the requesting guest's Guest Profile using the normal method, either through Reservations, Guest History, or People/Profile.

In the Guest Profile screen, press the "Delete" button at the bottom of the screen.

Answer "Yes" to the following prompt:

To continue, answer "Yes" to the following:

The guest profile record is then deleted.  With all associated reservation records (reservations, reservation history, in-house guests, guest history) personal information will be masked with randomly generated values.  The associated records are masked rather than deleted in order to preserve statistical data.

Related Pages

Guest Profile

Data Security

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Last Modified
 1/3/2023 4:49 PM