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Home > Execu/Suite Hotel PMS > Execu/Suite Hotel PMS Procedures > Guest Opt-out

Execu/Suite PMS provides a convenient method of deleting and/or masking all personal information for a guest who requests to be opted out of the system in accordance with GDPS.

In response to a guest opt out request:

Go to the requesting guest's Guest Profile using the normal method, either through Reservations, Guest History, or People/Profile.

In the Guest Profile screen, press the "Delete" button at the bottom of the screen.

Answer "Yes" to the following prompt:



To continue, answer "Yes" to the following:



The guest profile record is then deleted.  With all associated reservation records (reservations, reservation history, in-house guests, guest history) personal information will be masked with randomly generated values.  The associated records are masked rather than deleted in order to preserve statistical data.

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Article ID
 guest_opt_out
Views
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Last Modified
 6/13/2018 9:26 AM