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Welcome
What's New
System Requirements
Computer Hardware
Other Hardware
Operating Systems
Windows XP Support Ends
Server 2003 Support Ends
Windows 7 Support Ends
Server 2008 Support Ends
TLS 1.2 Requirements
Data Security
Firewall Settings
Credit Card Interfaces
Software Installation
Installation Checklists
Software Installation - Server
Software Installation - Client
Software Reinstall / Move
Create Shortcut Manually
Software Updates
Software Update Requirements
Software Updates
Running ETUpdate from update.zip
Software Update without download
Post-Update Requirements
Questions and Answers
Common Questions
Common Mistakes
Sending a Screen Shot
Recording step by step
Glossary
Data Flow
Execu/Tech Services
Execu/Suite Hotel PMS
Setup Execu/Suite Hotel PMS
Preparation/Installation
Data Preparation
Your Company Setup
Zip Code Database
License Access Code
Manager Menu / Setup
Getting Started
Hotel Control Files Setup
Parameter Record
Season Record
Rooms
Room Types
Tax Codes
Charge Codes
Payment Codes
Guest Packages
Market Segment Codes
Source of Business Codes
Corporate File
Guest Profile Tools
Housekeeping Codes
Yield Management
Meeting Room Parameters
User Defined Comments
Graphical Room View
Auto-Trace Setup
Wholesalers and Travel Agencies
Setup Bullet Points & Notes
Rooms, Room Types, Rates
Charge, Payment, Tax Codes
Guest Packages
User IDs & Security Levels
Parameters & Policies
Guest Profile Tabs and Fields
Market and Source Codes
System Maintenance
User I.D. / Security Setup
PMS Employee Setup
PMS Menu Permissions
Security Levels
Other Settings
Configuration Settings
CRM Sync
Edit HTML Templates
Editing HTML Letters, Documents and Forms
Email Settings
Thank-you emails
Enable PDF Saving
Hotel Logo
Import Rate Spreadsheets
Master Folios
MENUINI.FIL Configuration
Terminal ID Number Codes-Batch Terminals
Hotel Print Settings
ETHTMLPrint (Print Folios, Reg Card, Cancellation, etc.)
Procedures Execu/Suite PMS
Guest Name Changes-Profile
Front Desk Operations
Front Desk Menu
Availability
Guest Profile
Check In
Credit Card Procedures
Check-In CC Preauth Video
Check In Master Folio
Packages
Guest Folio
Changes - Room, etc.
Posting Charges & Payments
Check Out
Check Out w/ Credit Card-Video
Housekeeping
Front Desk Reports & Printouts
Reservations Operations
Reservations Menu
Availability
New Reservations
Guest Profile
Advance Deposits
Credit Card Video-Res
CC Adv. Dep Refund Video
Share-withs
Changing Reservations
Cancellations and No-Shows
Guest Opt-out
Reservation Reports & Printouts
Sample Reports
Trace Reports
Groups
Night Audit
Night Audit FAQ
Night Audit Procedures
Night Audit Bullet Points
Night Audit Reports
Night Audit Report Viewer
Folio Detail Export
Clearing Adv. Deposits Remaining
Guest History
Manager Reports
Manager Procedures
Adjusting Statistics-AM Report
Other Manager Tasks
Merging profiles
Travel Agency Processing
Travel Agency Setup
Travel Agency Reports
Travel Agency Checks
Assign Master Folio to Guest or Group
Report Generator
How-To Videos and Tutorials
Change Terminal Number
Check In a Guest
Check Out a Guest
ETShortcutWizard
Export Guest Contact Info
Guest Profile Creation
Housekeeping Screen - Changing Status
Interface - Create a Scheduled Task
Posting Charge or Payment to Folio
Transfer Charge or Payment to a Folio
Voiding Charge or Payment in Folio
How-To Documents
Post CC After Check-out
Credit Card Reminders
Change Company Code
Execu/Suite CRS
Initial Setup
Menu and Navigation
Rooms Setup
Inventory & Availability
Viewing Inventory & Availability
Default Inventory
House Inventory
Periods of Closure
Events and Groups
Room Type Variations/Adjustments
Stop Sale Limits
Availability by Rate Category
Availability by Channel
Allotments
Booking Rules & Closure Date Rules
Calendar quick changes
Minimum Stay Policies
Automated Revenue Rules
Occupancy Rules
Channel / IDS Rules
Products/Rates Setup
Payments - Cancellations
Groups
Setup
Booking
Lookup
Channel Manager
Corporate Client Setup
Services Setup
Marina and RV Settings
Interfaces
OTA / HTNG
OTA / HTNG Installation and Configuration
OTA / HTNG 2 Way Push
OTA / HTNG 1 & 2 Way Pull
OTA / HTNG Functions and Limitations
OTA / HTNG PMS Settings
OTA / HTNG ROH (Run Of House)
OTA / HTNG Troubleshooting
OTA / HTNG Logs
Phone, Movie, POS, etc.
Comtrol® Interfaces
Comtrol® Network Requirements
Comtrol® Install
Comtrol® Setup
Comtrol® Testing
Comtrol® Resync
Comtrol® Troubleshooting
Legacy Interfaces
Legacy Interface Installation
Communication Settings
Phone Interface Resync
Troubleshooting Serial Connections
Micros POS Interface
Execu/Touch Point Of Sale
Execu/Touch POS Administrator
POS to Hotel Data Flow
Store Record
Departments/ Revenue Centers
Payment Records
Discount Records
Menu Items
Item Modifiers
Item Categories
Combinations (Value Meals)
Employee Records
Employee Work Codes
Void Codes
Table Setup
Terminal Records
Printer Setup
Item Button (Keyboard) Setup
How To - POS Admin
Create POS Item
Execu/Touch POS Procedures
F&B Open a Check
F&B Close a Check
Separate Checks
Split Checks
Split Tendering
Retail Procedures
Reports
Supervisor
Paid-Out Tips and Other
Create TAB
Transfer Checks
Video-Credit Cards in POS
Print Bar Codes
Advance Deposit in POS
Execu/Touch POS Miscellaneous
POS Cash Management
Dining Reservations
Tableside Wireless Tablets
Edit/ Purge History Records
Add Comment to POS Guest Receipt
Configure Bar Code Printer and Labels
Suppress Remote Printing
Use Employee Login Cards
Encode Employee Login Cards
Activities Deposits POS Setup
Export POS Check Detail (GAPOCKH.TXT)
FUEL sales in POS
POS Copy / Delete Records (GAPOCOPY)
POS Copy all records to another store
POS Copy records from GAPOCNTL.OLD
POS Delete Records
POS Change item fixed tax amount
POS Reset Table Types
POS Resynch employee/password records
POS Copy ONE record to another store
POS Convert gapo999.fin's
Printers and Cash Drawers
POS Printer Setup
POS Printer Troubleshooting
Cash Drawer Setup
Credit Card Processing
EMV Credit Card Processing
Shift4 Credit Card Processing
Shift4 Card Readers (Non-EMV)
Magtek Programming
Shift4 Data Flow
Shift4 Installation
Shift4 UTG Install
Shift4 EMV Setup
Shift4 AuthToken, AccessToken, AccessBlock
Shift4 PMS/POS Setup (MENUS4CO)
Shift4 PMS/POS Setup (Payment Codes)
Shift4 PMS/POS Setup (Other Settings)
Shift4 i4Go V2
Shift4 i4Go V2 Requirements
Shift4 i4Go V2 PMS / POS Settings
Using Shift4 i4Go
Shift4 i4Go V2 Internet Explorer Trusted Zone
Shift4 i4Go V2 Errors
Shift4 Receipt Printer Setup
Shift4 Troubleshooting
Shift4 UTG IP Address and Port
Shift4 Error Codes
Test Shift4 UTG Connection with Telnet
Shift4 Fix (June 19, 2020)
WorldPay Credit Card Processing
WorldPay Critical Setup Info
WorldPay EMV PIN Pad Setup
WorldPay EMV Cloud Config
WorldPay EMV Failure Messages
WorldPay EMV PIN Pad Troubleshooting
WorldPay EMV Data Flow
WorldPay (Non-EMV) Data Flow
WorldPay Receipt Printer Setup
Credit Card Procedures
Switching Gateways/Providers
Inventory Control
Inventory Overview
Inventory Setup
Store, Locations, Classes-Categories
Inventory Items
Recipe File
Inventory Processing
Physical Inventory Entry
Physical Inventory Handheld Scanner
Purchase Orders
Miscellaneous Postings
Enter Waste Adjustments
Batch Updating
Display Item Detail
Inventory Integration
Integration to POS
Integration to A/P
Integration to GL
Inventory Reports
Time & Attendance
Direct Bill / City Ledger
Setup
Control Files Setup
Customer Setup
Membership Billing
Direct Bill - Execu/Suite PMS Interface
Direct Bill - Execu/Touch POS Interface
Direct Bill - General Ledger Interface
Procedures
Hotel DB Transfers
Transaction Batches
Open Item Payments
Manual Postings
Fix Out of Balance Direct Bill Accounts
Late Fees
Member Billing
Reports and Statements
Sample Reports
Customer Aged Trial Balance
Customer Detail Report
Transaction Batch Update Report
Open Item Statements
Balance Forward Statements
A/R Report Generator
Events and Catering
Getting Started
Event Setup
Sample Reports
Gift Cards (Execu/Gift)
Execu/Gift Setup and Configuration
Selling/Issuing Gift Cards
Redeeming Gift Cards
Manual Entry / Edit / Delete
Donated Gift Cards
Reward cards
Encode Gift Cards
Back Office
General Ledger
GL Setup
GL Processing
GL Integration
GL Reports
Accounts Payable
A/P Setup
A/P Processing
A/P Reports
Condo
Condo Overview
Condo Setup
Condo Procedures
Condo Reports
Payroll
Payroll Setup
PR - GL Interface Setup
Company
Federal Tax Tables
Employee Setup
PR-TimeClock Interface Setup
Payroll Procedures
Payroll Reports
3rd Party Accounting Interfaces
GL Export
DataPlus
QuickBooks
Errors / Fixes
cbl.out Program Missing
Class Not Registered
Cobol Errors
Common System Issues
Company Selection Keeps Appearing
Detail File Update Error
Error: 80040154
Find Software Application Folder
Folio Stops Printing (HTMLPRNT.EXE)
Forms Print to Wrong Printer
Forms Print Too Large
Memory Access Violation
Microsoft .NET Framework
Microsoft.Office.Interop
Missing or Broken Shortcut / Icon
Network Benchmark
Rebuild Corrupted File
Rebuild Cross Reference
Register Programs and Controls
Restarting Servers and Terminals
Run Program By Name
Run-time error '429'
Run-time error '-2147319779'
Program Warnings
Cannot Run More Than Once
Could Not Read Card
Current time not set up
In Reorg - Not Posted
Invalid Company Code
Invalid Room Type
Keyboard Record Not Set Up
Record Busy Message
Software License Warning
Terminal Record Not Set Up
Shift4 Errors
Slow / Stuck Software
Start Program Missing
Support File Uploader
Unable to Select Printers
User Account Control (UAC)
What's My Terminal Number?
Execu/Vault
Remote Connection (RemoteET)
Uninstall Old Remote Connection App
Sample Reports
Year-End Procedures
Fiscal Year
Master Folios Year-End
Seasons and Rates
Year-End Advance Deposits
Server and System Health
PCI Compliance
City Ledger - Direct Bill
General Ledger
Accounts Payable
Payroll
Backup and Storage
Training
New Modules
Cloud Hosting
Cloud Hosting Access
Cloud Launcher Install
Cloud Launcher Setup
Cloud Launcher Update
Cloud Access for Mac
Cloud Hosting Preparation
Network / Hardware Requirements
Important Issues
Document Access
WebRes
WebRes - Installation
WebRes - Credit Card Processing
WebRes - Shift4
WebRes - Vantiv
WebRes - Customize / Configure
WebRes - Cancellation Policy
WebRes - Confirmation Page and Email
WebRes - Errors / Troubleshooting
Execu/Spa
Execu/Suite Activities
Software Launcher
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Home
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System Requirements
>
Firewall Settings
Depending on what functions you use, there are several firewall settings that will need to be checked. This is the responsibility of your IT professional, and not Execu/Tech Systems
These are the default settings required by our software.
All Applications
(Users should be able to access this help site)
TCP Ports 80 and 443 to www.execu-tech.com or 13.85.71.254 (Execu/Tech website, help site, hosted tools)
TCP and UDP ports 135 - 139 and 445. (This is the default SMB ports and typically not blocked between client and server unless a firewall sits between them. This allows network shares.)
Cloud Hosting
Allow these outgoing ports
TCP Port 443 to the IP address we will provide.
This is required for the Cloud Launcher app and for access of the Remote Desktop Gateway on the hosted server.
UDP Port 3391 to the IP address we will provide.
This is optional and may provide a more responsive experience to the user over only the HTTPS connection. This connection is secured using the same SSL as the HTTPS connection.
Shift4 Credit Card Processing from the client to the server where Shift4's UTG is installed
- Contact Shift4 to Verify (702) 597-2480
TCP Port 17475 (This is the default and can be changed) -
Shift4 IP Address and Port
Shift4 Credit Card Processing from the client to the internet
- Contact Shift4 to Verify (702) 597-2480
TCP Port 443 to *.i4go.com (required for i4Go V2)
Shift4 maintains many IP addresses to ensure redundancy. You must contact Shift4 for a current list of IP addresses.
The following are used to obtain the client's current public IP address. There are several servers used in case one or more do not respond in a timely manner.
No data is sent to these addresses. A request is made to the URL and it responds with the IP address in plain text.
Clink the links and if they open a browser and show your IP address, then your firewall settings are good.
TCP Port 443 to
https://checkip.amazonaws.com
(required for i4Go V2. Amazon discourages the use of a specific IP address because different IP addresses respond in different areas of the planet.)
TCP Port 443 to 13.85.71.254 -
https://www.execu-tech.com/shift4/MyIP.aspx
(required for i4Go V2 - This is a backup if the previous server fails to respond.)
TCP Port 443 to 96.81.11.41 -
https://webrestest.execu-tech.com/shift4/MyIP.aspx
(required for i4Go V2 - This is a backup if the previous server fails to respond.)
Shift4 Credit Card Processing from the server
where Shift4's UTG is installed
to the internet
(Shift4 Data Center) - Contact Shift4 to Verify (702) 597-2480
TCP Ports 26880 and 26881 - Shift4 can provide you with a list of URLs or IP addresses
Shift4 IP Address and DNS Names Document
This document is maintained by Shift4 and contains their IP addresses and DNS names that customers will need to make allowances for in their firewalls and routers.
The products that will be in use are i4Go and UTG, so pay attention to information specific to them.
https://www.shift4.com/pdf/Shift4-IP-Addresses-and-DNS-Names.pdf
Customers using Vantiv / Worldpay will need to allow access to the following URLs. Both the client computer and the PIN Pad should have access to these URLs.
TCP Port 443 to https://triposcert.vantiv.com
TCP Port 443 to https://transaction.elementexpress.com
TCP Port 443 to https://services.elementexpress.com
TCP Port 443 to https://reporting.elementexpress.com
Execu/Vault Backup
-
Execu/Vault
If possible, make an exception for "ExecuVault2.exe"
TCP Port 21 to services.execu-tech.com or 13.85.71.254
TCP Ports 1180 - 1189 for FTP Passive Mode
TCP Port 990 to services.execu-tech.com or 13.85.71.254 (for secure FTP over TLS)
TCP Port 80 to services.execu-tech.com or 13.85.71.254
Emailing from the application
-
Email Settings
Your mail provider will have to provide you with the URL, IP Address and Port information.
TCP Port 80 to www.execu-tech.com or 13.85.71.254 (to access the online copy of the HTML editor should local access be blocked)
Support File Uploader
-
Support File Uploader
TCP Port 21 to supportupload.execu-tech.com or
96.81.11.41
TCP Port 8025 to www.execu-tech.com or 13.85.71.254
Software Updater
-
Software Update
TCP Port 443 to www.execu-tech.com or 13.85.71.254
Before running the update, download the latest version using the Software Update link, above.
CRS Reservation Interfaces
(OTA / HTNG, Travelclick, Sabre, Windsurfer, etc.) -
OTA / HTNG
Contact your CRS vendor for the correct firewall settings.
TravelClick GMS Interface
Contact your TravelcCick representative for the correct firewall settings.
Article ID
firewall_settings
Views
5452
Last Modified
5/17/2022 12:55 PM
Copyright © Execu/Tech Systems, Inc. All Rights Reserved.
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