• Review the Cloud Hosting Firewall Settings here Firewall Settings
  
  
• You should consult your IT professional to determine if multiple internet providers should be used to provide redundancy.
  
  
• If your internet connection is lost you will also lose access to the hosted software.
  
  
• Contact your Internet Service Provider for each remote location that needs access and ask for the public IP address, addresses, IP address range, etc.,  that each remote location will use. We need to white list these addresses to provide better security for your data and ensure uninterrupted access to the hosted software. Please provide us with this information. 
  Click here to see your current public IP address.
  Failure to provide this information to us may result in restricted access if a user attempts to log in with incorrect usernames or passwords.
  Never attempt to use credentials that Execu/Tech didn't provide. Contact us if you're not sure which credentials to use.
  
  

We provide you with a simple application that will log in to the cloud server and allow you to easily start the hosted software.
Credentials are stored in the Microsoft Credential Manager.

We recommend installing this application on all computers that need access to the hosted software.

If you or your IT professional are familiar with Microsoft RemoteApps, you can have the RemoteApp added to "RemoteApp and Desktop Connections". We don't assist with this method.