Execu/Tech Systems, Inc.
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Computer Hardware
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Operating Systems
Windows XP Support Ends
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Windows 7 Support Ends
Server 2008 Support Ends
TLS 1.2 Requirements
Data Security
Firewall Settings
Credit Card Interfaces
Shift4 Fix (June 19, 2020)
Installation Checklists
Software Update Requirements
Post-Update Requirements
Questions and Answers
Common Questions
Common Mistakes
Sending a Screen Shot
Recording step by step
Glossary
Data Flow
Execu/Tech Services
Execu/Suite Hotel PMS
Setup Execu/Suite Hotel PMS
Installation
Data Preparation
Software Installation
Software Installation - Server
Software Installation - Client
Software Reinstall / Move
Create Shortcut Manually
Your Company Setup
Zip Code Database
License Access Code
Manager Menu / Setup
Getting Started
Hotel Control Files Setup
Parameter Record
Season Record
Rooms
Room Types
Tax Codes
Charge Codes
Payment Codes
Guest Packages
Market Segment Codes
Source of Business Codes
Corporate File
Guest Profile Tools
Housekeeping Codes
Yield Management
Meeting Room Parameters
User Defined Comments
Graphical Room View
Auto-Trace Setup
Wholesalers and Travel Agencies
Setup Bullet Points & Notes
Rooms, Room Types, Rates
Charge, Payment, Tax Codes
Guest Packages
User IDs & Security Levels
Parameters & Policies
Guest Profile Tabs and Fields
Market and Source Codes
System Maintenance
Company Setup
User ID Setup
Menu Level Password Setup
User I.D. / Security Setup
PMS Employee Setup
PMS Menu Permissions
Security Levels
Other Settings
Configuration Settings
CRM Sync
Edit HTML Templates
Editing HTML Letters, Documents and Forms
Email Settings
Thank-you emails
Enable PDF Saving
Hotel Logo
Import Rate Spreadsheets
Master Folios
MENUINI.FIL Configuration
Terminal ID Number Codes-Batch Terminals
Procedures Execu/Suite PMS
Guest Name Changes-Profile
Front Desk Operations
Front Desk Menu
Availability
Guest Profile
Check In
Credit Card Procedures
Check-In CC Preauth Video
Check In Master Folio
Packages
Guest Folio
Changes - Room, etc.
Posting Charges & Payments
Check Out
Check Out w/ Credit Card-Video
Housekeeping
Front Desk Reports & Printouts
Reservations Operations
Reservations Menu
Availability
New Reservations
Guest Profile
Advance Deposits
Credit Card Video-Res
CC Adv. Dep Refund Video
Share-withs
Changing Reservations
Cancellations and No-Shows
Guest Opt-out
Reservation Reports & Printouts
Sample Reports
Trace Reports
Groups
Night Audit
Night Audit FAQ
Night Audit Procedures
Night Audit Bullet Points
Night Audit Reports
Folio Detail Export
Clearing Adv. Deposits Remaining
Guest History
Manager Reports
Manager Procedures
Adjusting Statistics-AM Report
Audit Archive Report Viewer
Other Manager Tasks
Travel Agency Processing
Travel Agency Setup
Travel Agency Reports
Travel Agency Checks
Report Generator
How-To Videos and Tutorials
Assign Master Folio to Guest or Group
Change Terminal Number
Check In a Guest
Check Out a Guest
ETShortcutWizard
Export Guest Contact Info
Guest Profile Creation
Housekeeping Screen - Changing Status
Interface - Create a Scheduled Task
Software Update
Posting Charge or Payment to Folio
Transfer Charge or Payment to a Folio
Voiding Charge or Payment in Folio
How-To Documents
Post CC After Check-out
Credit Card Reminders
Change Company Code
Software Update without download
Execu/Suite CRS
Initial Setup
Menu and Navigation
Rooms Setup
Inventory & Availability
Viewing Inventory & Availability
Default Inventory
House Inventory
Periods of Closure
Events and Groups
Room Type Variations/Adjustments
Stop Sale Limits
Availability by Rate Category
Availability by Channel
Allotments
Booking Rules & Closure Date Rules
Calendar quick changes
Minimum Stay Policies
Automated Revenue Rules
Occupancy Rules
Channel / IDS Rules
Products/Rates Setup
Payments - Cancellations
Groups
Setup
Booking
Lookup
Channel Manager
Corporate Client Setup
Services Setup
Marina and RV Settings
Interfaces
OTA / HTNG
OTA / HTNG 2 Way Push
OTA / HTNG Installation and Configuration
OTA 1 Way Pull
OTA / HTNG Functions and Limitations
OTA / HTNG PMS Settings
OTA / HTNG Troubleshooting
OTA / HTNG Logs
Phone, Movie, POS, etc.
Comtrol® Interfaces
Comtrol® Network Requirements
Comtrol® Install
Comtrol® Setup
Comtrol® Testing
Comtrol® Resync
Comtrol® Troubleshooting
Legacy Interfaces
Legacy Interface Installation
Communication Settings
Phone Interface Resync
Troubleshooting Serial Connections
Micros POS Interface
Execu/Touch Point Of Sale
Execu/Touch POS Administrator
POS to Hotel Data Flow
Store Record
Departments/ Revenue Centers
Payment Records
Discount Records
Menu Items
Item Modifiers
Item Categories
Combinations (Value Meals)
Employee Records
Employee Work Codes
Void Codes
Table Setup
Terminal Records
Printer Setup
Item Button (Keyboard) Setup
How To - POS Admin
Create POS Item
Execu/Touch POS Procedures
F&B Open a Check
F&B Close a Check
Separate Checks
Split Checks
Split Tendering
Retail Procedures
Reports
Supervisor
Paid-Out Tips and Other
Create TAB
Transfer Checks
Video-Credit Cards in POS
Print Bar Codes
Advance Deposit in POS
Execu/Touch POS Miscellaneous
POS Cash Management
Dining Reservations
Tableside Wireless Tablets
Edit/ Purge History Records
Add Comment to POS Guest Receipt
Configure Bar Code Printer and Labels
Suppress Remote Printing
Use Employee Login Cards
Encode Employee Login Cards
Activities Deposits POS Setup
Export POS Check Detail (GAPOCKH.TXT)
POS Copy / Delete Records (GAPOCOPY)
POS Copy all records to another store
POS Copy records from GAPOCNTL.OLD
POS Delete Records
POS Change item fixed tax amount
POS Reset Table Types
POS Resynch employee/password records
POS Copy ONE record to another store
POS Convert gapo999.fin's
Printers and Cash Drawers
POS Printer Setup
POS Printer Troubleshooting
Cash Drawer Setup
Payment Processing
EMV Credit Card Processing
Vantiv / Worldpay Credit Card Processing
Vantiv Critical Setup Info
Vantiv EMV PIN Pad Setup
Vantiv EMV Cloud Config
Vantiv EMV Failure Messages
Vantiv EMV PIN Pad Troubleshooting
Vantiv EMV Data Flow
Vantiv (Non-EMV) Data Flow
Vantiv Receipt Printer Setup
Shift4 Credit Card Processing
Shift4 AuthToken, AccessToken, AccessBlock
Shift4 Card Readers
Magtek Programming
Shift4 EMV
Shift4 Data Flow
Shift4 Installation
Shift4 i4Go V2
Shift4 i4Go V2 Requirements
Shift4 i4Go V2 Errors
Shift4 i4Go V2 PMS / POS Settings
Shift4 i4Go V2 Internet Explorer Trusted Zone
Shift4 SSL Certificates
Shift4 Receipt Printer Setup
Credit Card Procedures
Switching Gateways/Providers
Inventory Control
Inventory Overview
Inventory Setup
Store, Locations, Classes-Categories
Inventory Items
Recipe File
Inventory Processing
Physical Inventory Entry
Physical Inventory Handheld Scanner
Purchase Orders
Miscellaneous Postings
Enter Waste Adjustments
Batch Updating
Display Item Detail
Inventory Integration
Integration to POS
Integration to A/P
Integration to GL
Inventory Reports
Time & Attendance
Direct Bill / City Ledger
Setup
Control Files Setup
Customer Setup
Membership Billing
Direct Bill - Execu/Suite PMS Interface
Direct Bill - Execu/Touch POS Interface
Direct Bill - General Ledger Interface
Procedures
Hotel DB Transfers
Transaction Batches
Open Item Payments
Manual Postings
Fix Out of Balance Direct Bill Accounts
Late Fees
Member Billing
Reports and Statements
Sample Reports
Customer Aged Trial Balance
Customer Detail Report
Transaction Batch Update Report
Open Item Statements
Balance Forward Statements
A/R Report Generator
Events and Catering
Getting Started
Event Setup
Sample Reports
Gift Cards (Execu/Gift)
Execu/Gift Setup and Configuration
Selling/Issuing Gift Cards
Redeeming Gift Cards
Manual Entry / Edit / Delete
Donated Gift Cards
Reward cards
Gift Card Reports
Encode Gift Cards
Back Office
General Ledger
GL Setup
GL Processing
GL Integration
GL Reports
Accounts Payable
A/P Setup
A/P Processing
A/P Reports
Condo
Condo Overview
Condo Setup
Condo Procedures
Condo Reports
Payroll
Payroll Setup
PR - GL Interface Setup
Company
Federal Tax Tables
Employee Setup
PR-TimeClock Interface Setup
Payroll Procedures
Payroll Reports
3rd Party Accounting Interfaces
GL Export
DataPlus
QuickBooks
Errors / Fixes
cbl.out Program Missing
Class Not Registered
Cobol Errors
Common System Issues
Company Selection Keeps Appearing
Detail File Update Error
Find Software Application Folder
Folio Stops Printing (HTMLPRNT.EXE)
Forms Print to Wrong Printer
Forms Print Too Large
Microsoft .NET Framework
Microsoft.Office.Interop
Missing or Broken Shortcut / Icon
Network Benchmark
Rebuild Corrupted File
Rebuild Cross Reference
Register Programs and Controls
Restarting Servers and Terminals
Run Program By Name
Run-time error '429'
Run-time error '-2147319779'
Program Warnings
Cannot Run More Than Once
Could Not Read Card
Current time not set up
In Reorg - Not Posted
Invalid Company Code
Invalid Room Type
Keyboard Record Not Set Up
Record Busy Message
Software License Warning
Terminal Record Not Set Up
Shift4 Troubleshooting
Shift4 UTG IP Address and Port
Shift4 Error Codes
Test Shift4 UTG Connection with Telnet
Shift4 Errors
Slow / Stuck Software
Start Program Missing
Support File Uploader
Unable to Select Printers
User Account Control (UAC)
What's My Terminal Number?
Execu/Vault
Remote Connection (RemoteET)
Uninstall Old Remote Connection App
Sample Reports
Year-End Procedures
Fiscal Year
Master Folios Year-End
Seasons and Rates
Advance Deposits
Server and System Health
PCI Compliance
City Ledger - Direct Bill
General Ledger
Accounts Payable
Payroll
Backup and Storage
Training
New Modules
Cloud Hosting
Cloud Hosting Access
Cloud Launcher Install
Cloud Launcher Setup
Cloud Launcher Update
Cloud Access for Mac
Cloud Hosting Preparation
Network / Hardware Requirements
Important Issues
Document Access
WebRes
WebRes - Installation
WebRes - Credit Card Processing
WebRes - Shift4
WebRes - Vantiv
WebRes - Customize / Configure
WebRes - Cancellation Policy
WebRes - Confirmation Page and Email
WebRes - Errors / Troubleshooting
Execu/Spa
Execu/Suite Activities
Software Launcher
Index
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Home
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Cloud Hosting
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Cloud Hosting Access
>
Cloud Launcher Setup
Cloud hosting will only be as reliable as your internet connection.
You should consult your IT professional to determine if multiple internet providers should be used to provide redundancy.
If your internet connection is lost you will also lose access to the hosted software.
Contact your Internet Service Provider for each remote location that needs access and ask for the public IP address, addresses, IP address range, etc., that each remote location will use. We need to white list these addresses to provide better security for your data and ensure uninterrupted access to the hosted software.
Please provide us with this information.
Click here to see your current public IP address
.
Failure to provide this information to us may result in restricted access if a user attempts to log in with incorrect usernames or passwords.
Never attempt to use credentials that Execu/Tech didn't provide. Contact us if you're not sure which credentials to use.
We provide you with a simple application that will log in to the cloud server and allow you to easily start the hosted software.
This application must be installed at all computers that need access to the hosted software.
You can download the application installer here:
ET Cloud Launcher Installer
The first time you run the application you'll see that all of the settings are blank.
Enter the credentials we've provided you.
The terminal number is assigned by the last 2 digits of the user name we provided. If your computer should be running terminal 02, be sure to use the user name ending in 02. This terminal number is important. Not only is it tied to a specific EMV PIN Pad (credit card device), it is also tied to specific functions and printers in a Point of Sale environment.
To begin, click File then Edit Settings.
Click Yes when asked if you're sure you want to edit the settings.
After entering the credentials, click Log In to test.
Click File and then Save Settings
Upon a successful login, you may see a Windows Notification. Windows knows you're connected to a Windows server that provides access to RemoteApps.
If the test was successful, you'll see any applications that are available to this user.
If new credentials were provided, you may also be asked if you want to save these credentials again. This will only save the credeitnals, not other settings like Auto and Monitor Internet Connection. Many different sets of credentials can be saved. This is useful when a central office needs access to multiple hosted sites. Using multiple sets of credentials is explained in the "Addition Settings" section, below.
If you'd like the application to automatically log in when you open it
Click File then click Edit Settings
Check "Auto".
Click File then click Save Settings.
If you'd like the application to monitor your internet connection
Click File then click Edit Settings
Check "Monitor Internet Connection".
Click File then click Save Settings.
Upon clicking an application icon, you'll see Windows Notification letting you know which application is being launched. You'll also see that it's letting you know that the Cloud Application Launcher is being minimized into the Notification Area.
The application attempts to save the credentials to the Windows Credential Manager but this may fail depending on your Windows user permissions. If this fails, you may be asked to provide the user and password again.
Windows 7
Windows 10
Windows 7 doesn't have the ability to remember Microsoft RemoteApp passwords by checking a box.
If the user name is already shown, just enter the password we provided you.
Click
Ok
If the wrong user name is shown
Click
Use another account
Enter the credentials we provided you
Click
Ok
If the user name is already shown, just enter the password we provided you.
Click
Remember me
Click
Ok
If the wrong user name is shown
Click
More choices
Click
Use a different account
Enter the credentials we provided you
Check
Remember me
Click
Ok
You can now click on the application icon. When you do this you'll see a Microsoft
RemoteApp
window asking you to verify that you trust the publisher.
Look closely to be sure that the
Publisher
is listed as
*.execu-tech.com
.
If this is the case then check the box titled, "Don't ask me again for remote connections from this publisher." This will speed up the launch process the next time.
Click
Connect
.
You'll notice that the Execu/Suite Cloud Application Launcher is now minimized into the Task Bar.
If you close the cloud software and need to open it again, click the
Execu/Suite Cloud Application Launcher
icon
Additional Settings
Auto Login
If you'd like the application to automatically log in when you open it, follow these steps. If you need access to multiple hosted sites, we recommend not enabling this option.
Click File then click Edit Settings
Check "Auto".
Click File then click Save Settings.
Monitor Internet Connection
If you'd like the application to monitor your internet connection, follow these steps. This is useful in attempting to identify possible intermittent internet connection issues. An attempt is made to contact a web service installed on your hosted server every 10 seconds. If the attempt fails a timer is started and when the next successful connection is made, the duration of this connection loss is submitted to the web service. No confidential information is submitted, just your terminal number, the date and time that the connection was lost, when it reconnected and the duration in seconds.
Click File then click Edit Settings
Check "Monitor Internet Connection".
Click File then click Save Settings.
Adding Multiple Servers / Users
If you need access to more than one hosted server, you can add additional server credentials to the launcher. There is no limit to the number of servers you can connect to but only one user can be saved per server.
First, make sure you've added and saved at least 1 set of credentials as explained in this document.
Click File then click Edit Settings.
Enter the new set of credentials. These will be provided to you by Execu/Tech. If you've already received the configuration document with the credentials for the entire site, use one of those.
Save the credentials. Click File then click Save Settings.
You should now see the new server credentials in the server drop down box.
When logging in you can now select from the list of saved servers.
Article ID
cloud_launcher_setup
Views
1294
Last Modified
10/31/2019 2:37 PM
Copyright © Execu/Tech Systems, Inc. All Rights Reserved.
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