Home > Execu/Suite Hotel PMS > Procedures Execu/Suite PMS > Clearing Adv. Deposits Remaining
The report ADVANCE DEPOSITS REMAINING FOR CANCELLATIONS & NO-SHOWS should not contain any remaining deposits.
It should look like this: If you see deposits on this report, you should read the following information so that you can clear them.
Update Advance Deposit Folio
After night audit Reorganize Files is run, the auditor will run Update Advance Deposit Folio. (Older systems may have Reorganize Advance Deposits or something similar; it is the same function.) This program should never be run prior to Reorganize Files.
The ADVANCE DEPOSITS REMAINING FOR CANCELLATIONS & NO-SHOWS report will print when Update Advance Deposit Folio is run after Reorganize Files.
This report has a deposit, which will need to be cleared.
Clearing Advance Deposits
The first thing to do is look for the reservation. Go to the reservation and zero out the deposit.
If you do not see the reservation, then take the following steps:
Below is what the Advance Deposit Master Folio looks like after the offsetting posting. The first highlighted transaction is the original deposit. The second highlighted transaction is the offset posted with the method outlined above.
After this has been done, the deposit should clear from the ADVANCE DEPOSITS REMAINING FOR CANCELLATIONS AND NO-SHOWS report. IMPORTANT NOTE: The ADVANCE DEPOSITS REMAINING FOR CANCELLATIONS AND NO-SHOWS report prints as part of a night audit function and is not intended to be printed at any other time. This program should never be run prior to Reorganize Files. Even though this menu item produces a report, it is also a program that does a function.
Advance Deposits