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  For internal use only.  Do not send this link to customers.  If you copy this information into an email to a customer, do not send them the last paragraph.

For "A/R DETAIL FILE UPDATE ERROR!" messages, log everyone out of A/R, make a backup of AR*.FIL and then run ARDREBLD.

When an account appears twice on the Customer Aged Trial Balance, log everyone out of A/R, make a backup of AR*.FIL and then run ARDREBLD.

For general weirdness (missing transactions, etc.) log everyone out of A/R, make a backup of AR*.FIL and then run ARDREBLD.  Running this may make transactions show up that they did not know were missing, such as old transactions. 

To edit or delete individual detail records, run ARDEDIT.

To post a payment on the Enter Transactions screen, when getting the message "No bal forward payment for open item acc" type F to "force" the payment.

To delete detail from an account with activity, go to Customer Processing > Set up customers.  Bring up the customer.  Click the Delete button.  At the prompt, "Cannot delete an account with activity" type $@ and press Enter.  To delete the entire account, do the same but type $# and press Enter.








Article ID
 ar_fixes
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Last Modified
 10/27/2015 9:56 AM