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To facilitate secure communication between Execu/Tech software and Shift4's i4Go V2 service, HTML and Javascript are used. Because of this, you may experience some errors related to Internet Explorer Trusted Zones after updating to i4Go V2 or installing a new terminal. This is typically because Internet Explorer Enhanced Security Configuration is enabled. While you can disable this, it is preferred that you tell your server or workstation that the updates are safe to run. 

The latest version of ETRegister will address these issues, so try running it, first. Register Programs and Controls

Even though Microsoft has depreciated Internet Explorer, many of its core functions are still in use.

When an application uses the .Net WebBrowser control, this uses the same controls that Internet Explored uses, which means the same security restrictions apply. This will help you create the necessary settings to allow proper functioning of the Shift4 i4Go v2 method of credit card tokenization.


The Error Message

Content from the website listed below is being
blocked by the Internet Explorer Enhanced
Security Configuration

https://www.execu-tech.com

You may also see this error showing one of several sites ending in i4go.com and also about:security_WRUN32.EXE

 

Add the URLs to the Trusted Zone

Don't uncheck the box on the error message titled Continue to prompt when website content is blocked. This will stop all further security messages and may make troubleshooting harder. If you did uncheck this box, you can fix it by editing the following registry key:

​

HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\DontShowMeThisDialogAgain
Set DisplayTrustAlertDlg to 1.

  1. In the Windows Search bar, type "internet options"
     
     
     
     
     
     
     
     



  2. Click Internet Options.



  3. Click the Security tab, then Trusted sites and then click the Sites button.


  4. In the Trusted sites window, type "http://*.execu-tech.com" in the Add this website to the zone: text box and then click Add.


  5. In the Trusted sites window, type https://*.execu-tech.com in the Add this website to the zone: text box and then click Add.


  6. In the Trusted sites window, type https://*.i4go.com in the Add this website to the zone: text box and then click Add.


  7. In the Trusted sites window, type about:security_WRUN32.EXE in the Add this website to the zone: text box and then click Add.


  8. Close all Internet Options windows and these error messages should be gone.

i4GoV1 i4GoV2


Article ID
 shift4_i4go_v2_Internet_Explorer_Trusted_Zone
Views
 14138
Last Modified
 6/15/2023 2:58 PM